Emergency Care Changes

After serious consideration, Dr. Winter has decided that the emergency needs of our very special clients and patients will be best met in the future by referral to a specialized, 24-hour emergency clinic.  We have chosen Winnipesaukee Veterinary Emergency Center at 8 Maple Street, Suite 2,  in Meredith, NH, to provide that emergency care for our patients.  They can be reached at 603-279-1117.  Click here for directions.  Several of our clients have already traveled there for emergency care, and have been very pleased with the caring treatment they and their pets have received.

The decision to change our emergency procedure was a difficult one, and we did not make it lightly.  We have been very pleased with the care our patients have received from our local colleagues over the past several years.  We know that the distance to Meredith will almost certainly be farther than clients have traveled in the past for emergency care; however, the amount of time elapsed between your initial call and your pet being seen by the doctor will very likely be the same or shorter than it has been.  When you call, you will reach WVEC immediately, and will be assisted in making the decision to travel for emergency care.  You can then head south, and arrive at the emergency clinic in roughly an hour.  If you know that your pet needs to be seen on emergency, you can simply get in the car and start driving to Meredith, and call them on the way to let them know you are coming.

Another advantage is that there will now be only one place you will have to go for emergency care.  You won’t have to wonder whether it will be St. Johnsbury, Danville, Ryegate or East Haven on any given night.  You will also receive the care of a veterinarian whose primary purpose is to provide after-hours emergency care, and who already on-site, awaiting your arrival.  The vet and staff will be well-rested, and able to provide the same kind of care you would expect from the staff at Companion Pet Care during the day.

Because the travel distance will be greater in some cases, we do encourage all of our clients to call our office as early as possible during the day when you suspect that your pet is ill enough to be seen that day.  We will be making every effort to squeeze in sick pets throughout the day, and will be offering convenient drop-off appointments for our established clients.  If you come home to check on your pet at noon and find him or her to be sick, please don’t wait until you come home after work at the end of they day to call.  We will be much more likely to be able to accommodate you if we hear from you earlier in the day.