Entries from February 2010 ↓

Please note the new hours on our homepage.  Dr. Billie has made what she has described as a “quality-of-life” decision to close the clinic on Saturday mornings.  With two little kiddos at home, she feels that being away from them every day of the work week, and Saturday mornings as well, is just too much.  After investigating the situation, and realizing that virtually all other professional offices are closed on Saturdays, and almost all of our own veterinary emergency call group as well, she decided that it would help her provide better quality of care during the week if she closed on Saturdays as well. 

Never fear, though.  We have made some accommodations for our clients who cannot get away from work during the week for routine wellness care for their pets.  We have decided to stay open late on Wednesday evenings so folks can come after work if needed.  We will be in the office until 8PM on Wednesdays, and will be seeing many of our normal Saturday patients for scheduled appointments in those evening time slots.  We will occasionally have Saturday hours, on Saturday mornings that we are on emergency call for our call group.  If you need to schedule a wellness appointment for a Saturday morning, please call the office to find out when the next available Saturday appointment might be.

Our emergency call group, which includes our clinic, St. Johnsbury Animal Hospital, Dr. Steen’s Animal Hospital, North Country Veterinary Clinic, Danville Animal Hospital, Ryegate Small Animal Hospital, and East Haven Veterinary Clinic, is available to see emergency cases on Saturday mornings, just as it is on Saturday afternoons and Sundays. 

As always, we reserve appointments during the day for sick patients belonging to our regular clients, and we can arrange for convenient drop-off appointments for established patients.  For those who are unfamiliar with drop-off appointments, in many cases we can provide day hospitalization for a patient to allow us to spend more time on observation and diagnostics, and for convenient drop-off and pick-up times for the client.  Please understand that most drop-off patients will be staying with us until late afternoon.  Many of our evaluations and diagnostic tests will be done during our “lunch break”, and treatments will be determined during the afternoon.

If you have visited the clinic on Thursdays, and more recently on Monday mornings, you will have noticed a new face around the office.  Dr. Anne Hansalik has joined us as a relief/associate veterinarian, and helps Dr. Billie out two days a week.  She also helps fill in when Dr. Billie is out of town. 

Dr. Anne graduated from the College of Veterinary Medicine at Texas A&M University over 20 years ago, and has practiced in Texas and New Hampshire.  She and her husband live in the Franconia/Sugar Hill area, and are raising 4 wonderful children.  She is a very kind, caring vet, and all of our furry and fuzzy clients have been very impressed with her!  Please welcome Dr. Anne when you come by the clinic!

You are all familiar with our technician, Jen.  On December 21st, she presented us with our newest little technician-in-training!  Miss Ella Leigh was born at about 2:30 in the afternoon, and weighed in at a whopping 8 pounds, 15 ounces.  Wow!  Jen just returned to work on Monday, so please tell her congratulations when you stop by!

Your much neglected blog has finally been updated!  We have much news, but we’ll start with the fact that at the end of last October, our American Animal Hospital Association accreditation was renewed!  We spent several months preparing for our accreditation visit, and, once again, we passed with flying colors.  We are so very proud to be associated with a group that requires that we meet more than 900 standards over and above what is required by law.  You can be assured that when you visit our clinic, you are being served by a group that provides the very best quality of care possible.  You can visit AAHA’s web pages to learn more about this impressive group of hospitals at http://www.aahanet.org